Return and Refund Policy

Refund Policy

30-day return period

You may request a return within 30 days after delivery.

Return eligibility

To be eligible, the item must be unworn or unused, with tags and original packaging, and you must provide proof of purchase.

Starting a return

Email ltltmeshop@gmail.com before sending anything back. If your return is approved, we will provide the correct return address and return instructions. Items sent without prior authorization may not be accepted.

Damaged, defective, or incorrect items

Inspect your order after delivery and contact us as soon as possible if an item is damaged, defective, or incorrect so we can assess the issue and resolve it.

Exceptions

Personalized or custom-made items and gift cards cannot be returned. Contact us before ordering if you are unsure whether an item is eligible.

Exchanges

To exchange an item, request a return and place a new order after the return is approved.

Refunds

We will notify you after we receive and inspect the return. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may need additional time to post the refund. If more than 15 business days have passed since approval, contact ltltmeshop@gmail.com